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1. What is a Code Enforcement Officer?

A Code Enforcement Officer is someone who patrols the community identifying code violations. 

• Enforces city codes and regulations to make your city a better place to live. 
• Responds to complaints.
• Investigates and determines if a violation exists. 
• Reaches out to the owner/tenant/agent of the property when necessary.
• Also, cuts and trims tree branches obstructing the stop sign or street name.
• Stop Contractors completing any contract work  without a permit.

Our goal is to gain compliance by enforcing the codes.

2. Where can i find city ordinances?

You can locate  city ordinance(s) from our city website Municipal Codes .  Call the office at (210) 566-1515 or email codecompliance@conversetx.net.

Municipal Codes

3. Where can I report a code violation?

You can report a code violation through our online complaint form, email our department at codecompliance@conversetx.net or, contact our office and leave a brief description of the code violation along with the address of where the concern is located, (210) 566-1515.  A Code Enforcement Officer will visit the site and determine if a violation exists.  All Complaints remain anonymous.

4. Why did i get a door hanger?

If you received a door hanger, this is not a citation. This is to notify you, a violation has been encountered on the premises, and you must correct it accordingly. You may also request an extension by contacting the Code Officer and negotiate a reasonable extension. This will allow you the time necessary to correct the violation. However, in the absence of an approved extension, will result for the Code Officer to proceed to the next level.

5. What types of violations does a Code Enforcement Officer enforce?

Not all violations are enforced by a Code Officer. Sometimes they are enforced by a Building Official depending on the case.

To view a list of violations a Code Enforcement Officer enforces click on common code violations. 

To view additional code violations and regulations click on Municipal Codes, 

Click on the following to view other city codes and regulations adopted by the city; 

International Property Maintenance Code 2018  (IPMC) and International Swimming Pool and Spa Code 2018 (ISPSC).

6. What if i want to add a carport, add a new fence or remodel my home?

Before building any structure on the premises whether it's a driveway or extending a structure visit our city website to determine if a permit is required, or contact  Community Development Department  at (210) 658-8285,  

Buildings & Building Regulations.

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1. How do I report a fire?

If it is an emergency and you need immediate assistance please dial 9-1-1. Our non-emergency number is (210) 658-2322.

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1. How do I report a crime?

If it is an emergency and you need immediate assistance please dial 9-1-1. Our non-emergency number is (210) 658-2322.

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1. Where do I go to start my water service & what do I need to bring?

To start new service, you will need to visit our office at 407 S. Seguin to fill out the residential/commercial deposit application, provide our office with a signed copy of purchaser/leasing agreement, and pay our $60.00 deposit ($50.00 is the utility deposit, $10.00 is a non-refundable administrative fee). If you are unable to visit in person, you may use the online form to start the process. Complete the Residential Deposit Form or Commercial Deposit Form, scan your driver's license and purchaser/leasing agreement, and email the documents to the department. Our office charges a 4% pass-through fee for all debit/credit card payments.

You will then have to contact the office to make your payment for services.

******WE DO NOT ACCEPT ANY NEW SERVICE AGREEMENTS/ NEW DEPOSITS AFTER 4:00 PM.******